Contact JAECI.
Reach out for inquiries, support, collaboration, or guidance on the right next step.
Whether you are exploring JAECI support, looking for resources, asking about the portal, or reaching out about a potential collaboration, this page helps route your message to the right place.
For general questions, use connect@jaeci.org.
Work With JAECI
For organizations, communities, teams, or idea-owners interested in sessions, intensives, workshops, advisory support, or retainers.
Media + Collaboration
For interviews, media inquiries, features, partnerships, speaking, or collaborative opportunities.
Different messages need different next steps. Choose the path that best matches what you need so JAECI can respond with the right context.
Choose the right contact path
Resource Questions
For questions about guides, workbooks, templates, tools, courses, downloads, or JAECI learning materials.
Shop Questions
For questions about JAECI merchandise, brand goods, orders, or shop-related support.
Portal + Access Support
For help with client portal access, missing resources, learning materials, profile updates, or shared folder links.
General Questions
For anything that does not fit the other categories.
Interested in working with JAECI?
If you are exploring support for an idea, project, programme, service, campaign, organization, or public-facing work, start by submitting an inquiry. JAECI reviews inquiries to understand the idea, audience, readiness, scope, and best-fit support pathway before recommending the next step.
- Share what you are building
- Explain where the work stands now
- Let JAECI review the right support pathway
Higher-touch intensives, workshops, advisory support, and retainers begin with inquiry and review.
Ready for the next step?
Start with an inquiry, explore JAECI resources, or use support if you need help with access, materials, or account-related questions.
JAECI reviews higher-touch support requests so the next step matches the real need.
Portal Access
For login issues, missing access, or trouble viewing your client space.
Profile Updates
For updating your name, organization, role, photo, or contact details.
For access or resource issues, include the email address connected to your JAECI account and the name of the material or page you are trying to access.
Need support or portal help?
Use support if you need help with portal access, missing resources, learning materials, shared folder links, profile updates, shop questions, or general JAECI support.
Resources + Learning Materials
For questions about guides, workbooks, downloads, courses, or learning materials.
Shop Support
For questions about JAECI merchandise, brand goods, orders, or shop-related help.
Shared Folder Links
For help locating or opening assigned client folders or materials.
Support requests are reviewed before account, access, or client-specific changes are made.
General Email
connect@jaeci.org
For general questions, inquiries, support, and collaboration.
Contact details
Messages involving access, payments, client work, proposals, timelines, or account changes may require review before a response is sent.
For general questions, inquiries, support, or collaboration, use the contact path that best fits your message.
Work With JAECI
Submit an inquiry if you are exploring strategic support, workshops, intensives, advisory support, or retainers.
Support Requests
Use support for portal access, missing resources, learning materials, profile updates, shared folders, or shop-related questions.